What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

My experience at White’s advanced Hearing made me feel like I had come to the right place for Hearing aids. He explained things in detail and more. Him and his secretary were very nice and helpful. I felt like I was at the right place.

Adelita Mitchell, on Google

Great service and have a free ear exam. That's amazing impact to our community. Also , Ed was phenomenal and empathetic!! Thanks guys

Maritza Suarez, on Google

I would definitely recommend this practice. Everyone was very helpful and explained every step of the process. I received my hearing aid same day and look forward to better hearing.

Allana Little, on Google

I have worked with both Ed and Karen for a number of years. They are both consummate professionals and make the process of getting the hearing aids much easier. You will find no better place to get your hearing aids then whites advanced hearing.

Brian Torrence, on Google

White’s Hearing Aids was a comfortable, professional experience. I felt I had a proper fitting and Ed explained everything to me very well. I felt “well taken care of”. Thank you!

Gretchen Olberding, on Google

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