What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The atmosphere was pleasant happy and friendly. Extremely nice and very knowledgeable. Would definitely recommend Whites Advanced Hearing

Jacque Asselmeier, on Google

My first time having a hearing test since the 80s. They were friendly, professional and thorough considering they were pretty busy. I felt they did an excellent job of not only testing but explaining hearing loss. I will definitely keep them in mind when deciding on a hearing aid soon.

Dave Young, on Google

Stopped by White's Advanced Hearing today without an appointment to look at and price a pair of new Hearing aids and got more than great Hearing aids I also got 5 star service and walked out with a pair of new Hearing aids. Thank you again for helping me hear...

Craig Wize, on Google

"Mistakeen" referral by insurance company but actually a real blessing. So helpful when they didn't have to be. Great people!

Roxie Rose, on Google

Awesome place to get your ears check out abd they work with you to make sure that the things you need for your hearing aids and they go way beyond to help you to get what you really need and they also offer a good deal on aids if you...

James Nunnally, on Google

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